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Gym sales training
Practical, fitness-specific sales training and coaching for owners, managers and front-of-house teams who want to convert more and discount less.
Higher conversion (up to) once follow-up is consistent
Membership growth in four months
Fit for Success, the sales book by our founder
Training fitness sales teams since
The gap
You have invested in the kit, the space and the marketing. But if the tour feels like a price list and follow-up depends on who is on shift, you are leaving members and money on the table. Our training gives your team a simple, human sales process that people actually enjoy.
A consultative sales process built for fitness
Confidence on the phone, on tour and at the close
Objection handling without discounting
Daily habits, KPIs and accountability that stick
What's included
On-site or online sessions covering the full journey from first call to signed membership.
Booking more appointments and lifting show rates with scripts that sound natural.
Needs-based tours that connect your club to each prospect's goals.
Answering price, time and commitment concerns with confidence and integrity.
Behavioural insight that helps your team understand why people buy and why they stall.
Role-plays, call reviews and weekly KPIs to embed new habits.
How it works
Mystery shops, call reviews and data to benchmark where you are.
A clear, repeatable sales process and scripts tailored to your club.
Hands-on workshops and practice until it feels natural.
Ongoing coaching and KPI tracking so results keep improving.
Partner stories
Ryan has been extremely successful in helping clubs learn and implement the hard and soft skills required to be successful in an ever-growing, competitive marketplace. Training and accountability is essential if clubs want to be ahead of the game, and Ryan has the skills, techniques and tools that will give the edge to help maximise every sales opportunity.
Impact Training
What Ryan doesn't know about fitness sales isn't worth knowing. A 30-minute phone call with Ryan will give you and your fitness business food for thought for days... and you'll probably make more money. Highly recommend!
Concept Fitness Consultancy
Ryan has supported quite a few of our commercial customers to a very high level. The feedback I have from our customers is that Ryan listens, creates goals linked to their business strategy that deliver results, and above all is very personable.
UK Country Manager, iFIT – Freemotion Fitness
FAQ
Owners, general managers, sales and membership advisors, front-of-house teams and personal trainers. Anyone who talks to prospective members can benefit.
Both. We deliver on-site workshops across the UK and live online sessions, followed by remote coaching and call reviews.
Yes. A strong consultative process builds value, so your team can hold price with confidence and only use offers strategically.
Yes. Download our founder's free book Fit for Success, the January Sales Blueprint and Human Behaviour in Sales from our free resources page.
Let's talk growth
Tell us about your team and your current conversion rates. We'll suggest the right training format for you.
Free, no-obligation Growth Call
Advice from people who have run and grown gyms
A clear next step within one working day
Takes 60 seconds. We reply within one working day.
Pull more levers
Strategy, audits and a clear 90-day plan.
Campaigns that fill your diary.
Keep members longer.
Open with members on day one.
Scale the model, protect the brand.
Ads, social, CRM and automation.
The growth briefing
Monthly ideas on marketing, sales, retention and leadership from the Black Raccoon team, plus new guides, podcast episodes and Education Series dates. Unsubscribe any time.

Growth partners to gyms, health clubs, leisure operators and fitness franchises since 2014. We plug into your business and drive members, revenue and retention.
07929 369658
[email protected]
Silsden, West Yorkshire, UK
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